Mold in the Workplace

3/7/2022 (Permalink)

No one wants to see mold, whether it is at home or work. If you detect this fungus in your Des Moines metro office building, do not wait to get rid of it. Mold removal is a critical process. That is why SERVPRO of Des Moines NW wants to give you some tips when dealing with it. The more you understand about what goes into this effort and how it will impact your day-to-day operations, the more prepared you will be.

If you see visible mold, do not disturb it. Widespread mold requires the expertise of a professional mold remediation company. You could inadvertently spread the mold infestation throughout your home or business. Here is what to do:

• Stay out of affected areas
• Turn the HVAC system and any fans off
• Contact professional mold remediation services 

What not to do:

• Do not touch or disturb the mold
• Do not blow air across any surfaces with visible or suspected mold growth
• Do not attempt to dry the area yourself

With diligent efforts, you can prevent mold growth in your building, too. This fungus can grow and spread rapidly once it gets into the ideal environment. These are some problems that you should monitor and acknowledge to prevent mold growth:

• Leaky or broken pipes
• Poor ventilation in basements, laundry facilities, and bathrooms
• Failure to promptly clean up water spills and damage

Our professional team has the experience, skill, and equipment to thoroughly & effectively get rid of mold and clean the affected area.

You should not have to take care of mold removal on your own. Enlist in the help of trained professionals who will make it “Like it never even happened.” Put SERVPRO of Des Moines NW on your emergency contact list today at 515-986-3711.

Proper Work Environment

3/7/2022 (Permalink)

SERVPRO of Des Moines NW understands how important it is for you and your staff to share an efficient work environment and we also know how devastating it can be to have your business close due damage from Iowa’s unexpected weather or from circumstances that feel out of your control.

Due to the ongoing covid-19 pandemic many business's are working remotely and will continue to do so well into the future. For those essential workers unable to work from home, we know the last thing they need is to deal with an issue that forces the company to close for repairs, lose out on revenue, or a loss of items directly damaged.

Undoubtedly, SERVPRO of Des Moines NW is here to help you and your staff get back to work “Like it never even happened,” but we also want you to be as prepared as possible for the harsh weather that Iowa’s seasons can bring. Preparedness will likely prevent some damage and hopefully decrease the amount of time you are out of commission.

• Frozen pipes can be disastrous, but they are often times very preventable! Make sure to do a sweep of your building and make sure all your pipes are insulated.

• Loss of power can cause an array of issues including frozen pipes, loss of production, and loss of product. We recommend having a backup generator handy.

• If you have large trees around your facility, its recommended to keep them trimmed and in good health. Tree limbs can easily be tossed around by high winds. It is a good idea to have them professionally trimmed away from rooftops, powerlines, and windows.

• Having your facility inspected annually will keep your facility up to date. Being attentive to your facility’s preservation and safety means having your furnace and AC checked, making sure the general maintenance is followed, the electric lines are in good condition, and that your roof & getters are all in working condition.

SERVPRO of Des Moines NW is here to help! Preparedness and maintenance is incredibly important to a smooth-running operation. SERVPRO of Des Moines NW wants you to exceed and we want to help your staff to be minimally affected, while still having a professional looking business. Keep us in your emergency contacts at 515-986-3711.

Is Your Business Ready?

3/2/2022 (Permalink)

When someone walks into your business they want to see a clean, fresh smelling, and safe environment.  No matter what type of business you run, you only get one chance at a good first impression.

First impressions have the ability to make or break a business, and a positive experience can create long-lasting business relationships.  Making a good first impression is critical when it comes to meeting customers, pitching to potential clients, or during interviews.

Our team of trained professionals specialize in carpet cleaning and make it a personal priority to deliver the best results bringing your carpets back "Like it never even happened." 

Call today to schedule your appointment for your business.  There is still time to book before the holiday season is here!

SERVPRO of Des Moines NW also has the advanced equipment, certifications, and results to get the job done.

Three Tips for the Construction Process

3/2/2022 (Permalink)

One of the most intimidating parts of starting or expanding a business is the commercial construction that will need to be done. This alone is enough to discourage many people from ever taking the leap and starting their own business. This doesn’t have to be the case! Our team of construction experts at SERVPRO of Des Moines NW are experienced in all types of commercial construction and are committed to providing you with the best construction experience possible. For anyone considering beginning a commercial construction job, here are a few helpful tips.

Find The Right Contractor

The first step in any commercial construction job is to find the right contractor. Because this is such a critical step, you should take your time to make your decision. Along with online research, you should also look for referrals from friends and family. You may also want to call a couple different contractors to get a feel of how they will work for you. Basically, don’t jump in headfirst with a contractor until you have done your research and feel confident that they are the right fit for you. Working for a contractor you can trust will significantly diminish the amount of stress and worry you feel throughout the construction process.

Get An Estimate

Unless you are very experienced in the construction industry, it can be very difficult to calculate an accurate projection for how much the job should cost on your own. There is just so much that goes into the construction process like costs of labor, materials, permits, and so on. Thus, getting an estimate is an important step because it will give you a solid idea of the expected cost of your project.

Work With Your Lender

Just like finding the right contractor, finding the right lender is an important beginning step in commercial construction. Even if you have been a loyal customer of a specific bank or credit union for a long time, don’t take it for granted that they are the right choice to be your lender. The main criteria when selecting a lender is the annual percentage rate of charge (APR) they offer. The lower the APR you can find the better. The only way to be sure that you are finding the best deal is to apply to several different banks or credit unions. In the ideal scenario, you get lucky and find a great deal for existing customers of a bank that you are a member of, or a great deal for new customers at a different bank.

Undertaking a commercial construction job for your growing business may be an intimidating endeavor, but don’t let that hold you back. Our team at SERVPRO of Des Moines NW is here to provide you with the quality and service you are looking for in a commercial contractor. We hope you have found the tips above to be helpful and that you don’t hesitate to give us a call for any future construction jobs.  Call SERVPRO of Des Moines NW, we will make it "Like it never even happened."

Flooded Business

3/2/2022 (Permalink)

Water main breaks are more prevalent during this time of year.  Many businesses struggle to find the right team or restoration company to help with the mess.  SERVPRO OF DES MOINES NW understands what business need. Our fast response and efficient team members are certified and well trained to make sure your business is dried out accurately.

Our staff is professional, precise, and efficient at SERVPRO OF DES MOINES NW.  We handle every disaster possible for commercial and residential.  Our commercial team brings their A game and is well trained and ready to accommodate any business large or small.  Our priority is your happiness. We will not be satisfied until you are satisfied.  That means when SERVPRO OF DES MOINES NW leaves your place of business you will call us again for any need, commercial or residential.

Ware House Flood

3/1/2022 (Permalink)

We know that for any business and type of delay can be costly. We understand that here at SERVPRO of Des Moines NW. That's why as soon as we get the emergency call we are heading out to your business.  Not only do we do residential jobs we also do commercial jobs any thing from a small toilet leak all the way up to a fully flooded warehouse. Our shop is full of the latest equipment that will help us meet the needs of your business. 

SERVPRO of Des Moines NW has someone on call to answer the phones and take jobs 24 hours 7 days a week 365 days a year. We are an emergency restoration company which means if its happened to you its happened before so we know how to properly handle the situation. 

If you have a water loss, fire or have mold give us a call at 515-986-3711. Our company is located right here in Grimes so we are local. 

SERVPRO Des Moines NW Commercial Property Preparation & Emergency Safety

1/26/2021 (Permalink)

Emergency events such as fire or flooding and water damage to Des Moines, Iowa commercial properties require a quick and knowledgeable response catered to each facilities unique needs.

At SERVPRO of Des Moines NW, we have the customized resources and expertise needed to respond and to ensure remediation is done efficiently and as stress free as possible.

We currently work with companies in the Des Moines area (Ankeny, West Des Moines, Waukee, Clive, Grimes) and are happy to provide information to help prepare your business for the unexpected. In this article we will explore various important aspects of emergency events from preparation to response so normal operations can continue and damage is contained.

Fire Route with Business

Many businesses experience devastating fires every year. Here is how you can begin to create a fire evacuation procedure for your business.

Consult with your local fire officials

Reach out to the local fire department. Often times, getting in touch with fire officials is a great place to start. They will typically be happy to consult with you on necessary safety measures that your business can take, including the most efficient evacuation routes for your facility.

Communicate

You want to involve your employees in the fire safety process. This makes everyone feel safe and prepares them for when you start scheduling routine drills. So, once you have determined your evacuation route, mark them clearly with signs and communicate with your staff on what they mean.

Schedule Fire Drills Frequently

Ideally, you should get to the point where there is no question on what to do in the event of a fire. So, the best way to prepare staff is to hold regular fire drills, preferably at least once every quarter. A good example of the overall process is to create mandatory drills that require everyone to leave the premise according to the established escape route and gather at a predesignated area to be accounted for. Staff should be trained to not leave the designated area until given the “all-clear” to return.

Run Different Scenarios

Fires can start anywhere at any time. So, it is important to prepare for all possibilities when you hold your drills. To prepare for unique situations, create scenarios where different exits are blocked off or have the fire “originate” at different parts of the facility each time. Doing this gives everyone the tools they need to escape to safety regardless of what type of fire is started.

Employee Break Room

Keeping your employees happy and safe is one of the most important aspects of owning a business. One key area that this principle goes into effect is the employee break room. In making safety a high priority, you can prevent the unthinkable from happening.

Tips for a safe break room

• Review proper microwave and oven operating procedures. As they are both heating elements, they can cause serious fire hazards if left on unattended or if used improperly

• Set up guidelines for break room capacity. By staggering lunch and break times, you can limit the number of people in the break room to safe numbers. This will prevent overcrowding and reduce the possibility of a safety hazard in case of an emergency

• Be sure there is a fully operation smoke detector in the break room. Checking the smoke alarm monthly to ensure it is operational may be the first step in proactively preventing an emergency.

Implementing safety precautions like this, paired with general maintenance attentiveness, a company fire route, and a trusted fire mitigations service is a guaranteed step in the right direct to protect your business and your employees

Preparing Your Business for Winter Weather

Winter is here and Des Moines is seeing its first snow fall of the year! With winter season comes freezing cold temperatures and blizzards, all of which can cause serious damage to your business. Not being prepared for the weather to come can put you and your business in a lot of trouble down the road, but being prepared could potentially save you from all the headaches that can come with winter weather affecting your building. With that being said, SERVPRO of Des Moines NW wants to extend a few tips for preparing your business for the coming winter months

• Make sure to do a sweep of the building and make sure all your pipes are insulated.

• Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential

• While inspecting your property, check for downed tree limbs or branches. Winter weather like winds, ice, and snow can cause branches to fall, resulting in damage to the property and potentially cause personal injury.

• Inspect handrails, stairwells, and entryways to address potential hazardous or slippery areas. Install matts or non-slip surfaces and post caution signs where water and/or ice cold be present.

As always, if disaster strikes SERVPRO of Des Moines NW is here to help. Keep us in your contacts at 515-987-3711

Commercial Emergency Ready Profiles in Des Moines

1/6/2021 (Permalink)

When walking into your Polk or Dallas county commercial property after a fire, we recognize that it may be hard for you to know what to expect. As an owner or office manager, you’ll anticipate significant loss due to fire and smoke damage, but what about water? Expecting water damage after a fire may not be your first thought, but fire and water damages go hand in hand.

One of the primary reasons of water loss during a fire is, of course, the fire hose. The large diameter, high pressure hoses can expel hundreds of gallons of water per minute. Extinguishing of the flames can lead to severe water damage in your facility. Depending on the size and extent of the fire, you might have significant property loss due to fire, smoke and water. 

Does your Urbandale or Des Moines business have sprinkler systems? Water Sprinkler systems are commonly installed in commercial and industrial buildings. Although, they can save lives and the structure of the building when a fire occurs, they will usually cause water damage when putting out the fire or if the system malfunctions. Fire Sprinklers are activated when the mercury filled bulb bursts. It is thought by many that they are triggered by smoke, but they are actually activated by heat – typically 135°^F- 165°^F. Failures can occur with the sprinkler heads if the water line freezes or if the head gets hit. That is why SERPVRO of Des Moines NW suggests that it is important to know where your sprinkler line valves are located. Knowing where the valve shut offs are can save your business in the case of a malfunction.

Suppression or Sprinkler systems can also cause extensive water damage. The extent of the flooding will of course depend on the type of system used. Some do not use water, while others may only release sprinklers in the area where the fire damage is occurring, leaving other spaces dry. Although there are many different types, don’t cross the suppression system off your list of items to carefully consider and plan for in case of an emergency.

Water damage can also occur because of damaged pipes. The temperatures in violent fires often reach the melting points of certain metals and plastics used. If the fire reaches these temperatures, pipes may melt, warp, or break, meaning that water can flow freely from pipes until the system is shut down.

Commercial property owners should plan accordingly for the worst case scenario and it's often a good idea to have an emergency ready profile in place for water and fire damage. Having a plan in place and knowing that one problem can lead to others may allow you to better prepare for emergencies. Contact SERVPRO of Des Moines NW, your remediation and restorations professionals, to discuss disaster planning and strategies at 515-986-3711.

Identify and Remove Mold in the Workplace

1/6/2021 (Permalink)

No one wants to see mold, whether it is at home or work. If you detect this fungus in your Des Moines metro office building, do not wait to get rid of it. Mold removal is a critical process. That is why SERVPRO of Des Moines NW wants to give you some tips when dealing with it. The more you understand about what goes into this effort and how it will impact your day-to-day operations, the more prepared you will be.

If you see visible mold, do not disturb it. Widespread mold requires the expertise of a professional mold remediation company. You could inadvertently spread the mold infestation throughout your home or business. Here is what to do:

• Stay out of affected areas
• Turn the HVAC system and any fans off
• Contact professional mold remediation services 

What not to do:

• Do not touch or disturb the mold
• Do not blow air across any surfaces with visible or suspected mold growth
• Do not attempt to dry the area yourself

With diligent efforts, you can prevent mold growth in your building, too. This fungus can grow and spread rapidly once it gets into the ideal environment. These are some problems that you should monitor and acknowledge to prevent mold growth:

• Leaky or broken pipes
• Poor ventilation in basements, laundry facilities, and bathrooms
• Failure to promptly clean up water spills and damage

Our professional team has the experience, skill, and equipment to thoroughly & effectively get rid of mold and clean the affected area.

You should not have to take care of mold removal on your own. Enlist in the help of trained professionals who will make it “Like it never even happened.” Put SERVPRO of Des Moines NW on your emergency contact list today at 515-986-3711.

Preventing Burst Pipes at your Business

12/16/2020 (Permalink)

Protect your business from frozen pipes this winter. The unexpected cold snap or deep freeze can make frozen water pipes a serious risk. When water freezes in a pipe, it expands and can exert pressure over 2,000 pounds per square inch. This pressure and the gas it will displace is enough to rupture most any pipe filled with water. When a pipe bursts it can spill several hundred gallons of water per hour. That equates to thousands of dollars of damage to your business. Pipes are most susceptible to freezing when located:

• In an outside wall
• Under a sink on an outside wall
• In an unheated crawl space

Preventing frozen pipes

• Leave the faucet drip slightly as a trickle. The dripping water will keep the water in the pipe from freezing
• Open cabinet and let room air circulation
• Open cabinet and place a small portable heater near it
• Wrap the problem pipe with electrical heat tape
• Insulation the problem pipes with foam insulation wrap, especially hose that run through unheated spaces
• Temper the currently unheated crawl space by placing a heater in the crawl space. You just need to elevate the crawlspace temperature to modestly above freezing- about 40 degrees Fahrenheit

Frozen but haven’t burst?

Are pipes frozen but have not burst? Then it is time to thaw! When pipes are frozen, turning on the faucet may yield to trickling to no water at all. As soon as you realize a pipe is frozen, you need to take immediate action

• Shut off the water to the faucet locally or at the water main
• Open the faucet that is supplied by the frozen pipe, even if you do not yet know where it is frozen
• Identify the frozen water supply pipe and find the location of the blockade
• Follow the pipe back from the faucet to where it runs through cold areas such as an exterior wall, unheated crawl space, or any part of the building that may be unheated
• Often the frozen area of the pipe will be frosted or have ice on it. If the situation is getting critical, the pipe may be slightly bulged or look fissured
• When you find that the frozen pipe serving the faucet is behind a wall or ceiling, you’ve got a challenge on your hands. You have three choices
  1. Turn up the heat in the building and wait
  2. Tear out the wall or ceiling selection at the frozen pipe
  3. Use an infrared lamp to head the wall section in front of the pipe

Here are some techniques for thawing an exposed frozen pipe

• Hair dryer
• Heat lamp
• Small portable heater
• Electric pipe heat tape

How to Mitigate Closures for Des Moines Commercial Sites

12/3/2020 (Permalink)

SERVPRO of Des Moines NW understands how important it is for you and your staff to share an efficient work environment and we also know how devastating it can be to have your business close due damage from Iowa’s unexpected weather or from circumstances that feel out of your control.

Due to the ongoing covid-19 pandemic many business's are working remotely and will continue to do so well into the future. For those essential workers unable to work from home, we know the last thing they need is to deal with an issue that forces the company to close for repairs, lose out on revenue, or a loss of items directly damaged.

Undoubtedly, SERVPRO of Des Moines NW is here to help you and your staff get back to work “Like it never even happened,” but we also want you to be as prepared as possible for the harsh weather that Iowa’s seasons can bring. Preparedness will likely prevent some damage and hopefully decrease the amount of time you are out of commission.

• Frozen pipes can be disastrous, but they are often times very preventable! Make sure to do a sweep of your building and make sure all your pipes are insulated.

• Loss of power can cause an array of issues including frozen pipes, loss of production, and loss of product. We recommend having a backup generator handy.

• If you have large trees around your facility, its recommended to keep them trimmed and in good health. Tree limbs can easily be tossed around by high winds. It is a good idea to have them professionally trimmed away from rooftops, powerlines, and windows.

• Having your facility inspected annually will keep your facility up to date. Being attentive to your facility’s preservation and safety means having your furnace and AC checked, making sure the general maintenance is followed, the electric lines are in good condition, and that your roof & getters are all in working condition.

SERVPRO of Des Moines NW is here to help! Preparedness and maintenance is incredibly important to a smooth-running operation. SERVPRO of Des Moines NW wants you to exceed and we want to help your staff to be minimally affected, while still having a professional looking business. Keep us in your emergency contacts at 515-986-3711.

SERVPRO of Des Moines NW Helps Fraternity Keep a Covid-Free Semester

11/25/2020 (Permalink)

Beta Sigma Psi, an Iowa State University fraternity just finished the entire fall semester without a single case of COVID-19.

SERVPRO of Des Moines NW was happy to provide a proactive COVID-19 clean for Beta Sigma Psi before it's 44 members moved into their house in August.

Our proactive, viral pathogen cleaning services included a fog of the house with a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19.

As a leading provider of these services, we continue to work with customers throughout the Des Moines Metro, ranging from small businesses and residential to corporations and first responders.

We were happy to see Beta Sigma Psi's accomplishment highlighted by KCCI as they continue to take responsible steps to ensure members stay healthy and safe. To read the full article visit kcci.com.

Certified: SERVPRO Cleaned - SERVPRO of Des Moines NW Commercial Cleaning Services

11/19/2020 (Permalink)

Top concern for many at the moment is the cleanliness of the places they go as the Covid-19 pandemic continues. While some organizations and businesses may not have had an employee test positive, many have asked us to help them prepare and maintain a clean environment for the safety of their staff and customers.

SERVPRO of Des Moines NW is made up of highly-trained and certified staff.

SERVPRO professionals are trained and experienced in decontamination to the standards set by the Centers for Disease Control.

Don't just trust anyone! We specialize in the cleaning different surfaces and environments with our very own disinfectant which is EPA registered, NSF certified carries the EPA's lowest toxicity rating.

Let SERVPRO of Des Moines NW Help You Maintain a Sanitized Environment.

SERVPRO of Des Moines NW can sanitize your home and business with proactive or reactive cleaning. We’ve had an opportunity to assist a number of different businesses from varying industries in the Des Moines Metro including:

• Retail Spaces
• Government Facilities
• Warehouses and distribution facilities
• Corporate Office Spaces
• Restaurants

We understand that not all businesses are the same. We tailor a cleaning program based on the unique needs of each facility. 

Interested? Given us a call today at 515-986-3711. We're locally owned & operated and available 24/7.

Three Tips For Starting The Commercial Construction Process

12/16/2019 (Permalink)

One of the most intimidating parts of starting or expanding a business is the commercial construction that will need to be done. This alone is enough to discourage many people from ever taking the leap and starting their own business. This doesn’t have to be the case! Our team of construction experts at SERVPRO of Des Moines NW are experienced in all types of commercial construction and are committed to providing you with the best construction experience possible. For anyone considering beginning a commercial construction job, here are a few helpful tips.

Find The Right Contractor

The first step in any commercial construction job is to find the right contractor. Because this is such a critical step, you should take your time to make your decision. Along with online research, you should also look for referrals from friends and family. You may also want to call a couple different contractors to get a feel of how they will work for you. Basically, don’t jump in headfirst with a contractor until you have done your research and feel confident that they are the right fit for you. Working for a contractor you can trust will significantly diminish the amount of stress and worry you feel throughout the construction process.

Get An Estimate

Unless you are very experienced in the construction industry, it can be very difficult to calculate an accurate projection for how much the job should cost on your own. There is just so much that goes into the construction process like costs of labor, materials, permits, and so on. Thus, getting an estimate is an important step because it will give you a solid idea of the expected cost of your project.

Work With Your Lender

Just like finding the right contractor, finding the right lender is an important beginning step in commercial construction. Even if you have been a loyal customer of a specific bank or credit union for a long time, don’t take it for granted that they are the right choice to be your lender. The main criteria when selecting a lender is the annual percentage rate of charge (APR) they offer. The lower the APR you can find the better. The only way to be sure that you are finding the best deal is to apply to several different banks or credit unions. In the ideal scenario, you get lucky and find a great deal for existing customers of a bank that you are a member of, or a great deal for new customers at a different bank.

Undertaking a commercial construction job for your growing business may be an intimidating endeavor, but don’t let that hold you back. Our team at SERVPRO of Des Moines NW is here to provide you with the quality and service you are looking for in a commercial contractor. We hope you have found the tips above to be helpful and that you don’t hesitate to give us a call for any future construction jobs.  Call SERVPRO of Des Moines NW, we will make it "Like it never even happened."

You Have Suffered a Commercial Loss, Now What??

12/13/2019 (Permalink)

How to Survive a Large Commercial Loss

12/11/2019 (Permalink)

Large commercial property loss is a facility manager’s nightmare. The sudden occurrence of water damage from a burst pipe, the horror of a fire, the devastation from a hurricane cause your business and operations to cease. How do you survive such a large, catastrophic property loss? Will you be able to stay in business? How will you serve your customers? What happens to your employees?

SERVPRO of Des Moines NW is your large loss expert. With over 40 years of experience in large commercial loss from mold, fires, and water damage, we’ve amassed knowledge, equipment, and project management techniques that have helped thousands of businesses survive large loss. We can help you, too.

What is Large Loss, and Why Does it Matter?

Large loss can be defined by the dollar amount of the claim (over $50,000), the facility size, the square footage of the building affected, or the number of floors affected by the loss.

Large loss affects any facility in any industry including hospitality, health care, retail,manufacturing, property management, and schools. Large loss can demolish a mom & pop shop or devastate a global corporate operation by halting operations, displacing occupants, and threatening to shut down your business. No one is exempt from the threat of large loss, but there are strategies you can employ to ensure business continuity and swift recovery. Knowing and executing these strategies is vital to surviving large commercial property loss.

How to Prepare for Large Loss 

In order to survive a large commercial property loss from fire, mold, or water damage, pre-planning is paramount. Take advantage of SERVPRO's Emergency Response Program which includes:

Emergency Respose:SERVPRO of Des Moines NW will work with you to create an Emergency Response Plan for your unique property. This plan allows us to gather advanced knowledge before disaster strikes so that our team is ready to work with your team to mitigate promptly and efficiently.

Pre Disaster Walk Through:  Your SERVPRO project manager will visit your facility and identify any areas of vulnerability as well as gain familiarity with ‘the lay of the land’ to speed response and recovery maneuvers.

Priority Response: As an Emergency Response Plan (ERP) Client, you are our priority in the event of a wide-spread weather event such as a tornado or a huge rain storm. We’ll have a crew on site within 2 hours of your call (usually sooner than that). Catastrophic weather affects large populations - you want to be first in line to begin mitigation and repairs. 

How to Survive a Large Loss:

When the inevitable, devastating large loss occurs, what actually happens?How does SERVPRO ensure the survival of your business operations? Each loss is different owing to the type of property disaster (water damage, fire and smoke damage, and wind damage) and the industry affected. 

When you call SERVPRO, a project manager will return your call promptly and have a crew on-site within 2 hours or less. It’s vital to call SERVPRO of Des Moines NW right away to avoid costly delays from further, secondary damage.

 An assessment will be made; the first actions will be the safety of occupants and security of your property. Compleat’s safety assessment and emergency response can include: board up of areas exposed by fire or wind damage such as walls, doors, and windows. SERVPRO can also erect security fencing to protect against injuries or intruders.

Next, SERVPRO will initiate emergency mitigation.  In case of a huge water damage, we’ll employ large scale drying response techniques with drying equipment. Choosing SERVPRO to mitigate your large loss means that you have access to our huge capacity and selection of water mitigation equipment to extract large volumes of water and dry any type of structure. 

SERVPRO will help you with business continuity during the loss and arrange removal and recovery of affected contents. Should you need temporary storage of equipment or contents, we can assist with arrangements. Temporary operations and office space can be secured so that you can continue to service your valuable customers during the disruption.

Meanwhile, we’re working with your insurance adjuster to expedite your claim. Your project manager will be onsite frequently with support staff to manage the large loss details. While the mitigation is proceeding, plans for reconstruction are being made and those materials and trades such as electrical, drywall, and plumbing are arranged for you. Building permits will be obtained on your behalf so that rebuilding can begin quickly.

As a SERVPRO client, you will be apprised of all of these details. Communication is integral to surviving large commercial property loss and SERVPRO has the tools to accomplish transparent communication with you.

More Than Just Surviving Large Loss

Commercial large loss is overwhelming, but with SERVPRO of Des Moines NW as your strategic large loss partner, you have pre-planning resources to avoid or minimize damage, in-loss response and resources, and our expert coaching and support along the way. Many business owners have been enriched by the relationship with SERVPRO during a large loss and emerge with renewed business vigor and success. Don’t just survive large loss - thrive!

Prepare to Survive and Thrive!

We sincerely hope that you never experience a commercial large loss but unfortunately, it’s not usually “if”, it’s “when”. Prepare to survive, prepare to thrive with SERVPRO by securing your Emergency Response Plan. Give us a call or contact us today to get started. SERVPRO of Des Moines NW, "Like it never even happened".

Flooded Business

11/7/2019 (Permalink)

Water main breaks are more prevalent during this time of year.  Many businesses struggle to find the right team or restoration company to help with the mess.  SERVPRO OF DES MOINES NW understands what business need. Our fast response and efficient team members are certified and well trained to make sure your business is dried out accurately.

Our staff is professional, precise, and efficient at SERVPRO OF DES MOINES NW.  We handle every disaster possible for commercial and residential.  Our commercial team brings their A game and is well trained and ready to accommodate any business large or small.  Our priority is your happiness. We will not be satisfied until you are satisfied.  That means when SERVPRO OF DES MOINES NW leaves your place of business you will call us again for any need, commercial or residential.

Warehouse flooded

7/1/2019 (Permalink)

Warehouse flood.

We know that for any business and type of delay can be costly. We understand that here at SERVPRO of Des Moines NW. That's why as soon as we get the emergency call we are heading out to your business.  Not only do we do residential jobs we also do commercial jobs any thing from a small toilet leak all the way up to a fully flooded warehouse. Our shop is full of the latest equipment that will help us meet the needs of your business. 

SERVPRO of Des Moines NW has someone on call to answer the phones and take jobs 24 hours 7 days a week 365 days a year. We are an emergency restoration company which means if its happened to you its happened before so we know how to properly handle the situation. 

If you have a water loss, fire or have mold give us a call at 515-986-3711. Our company is located right here in Grimes so we are local. 

Water loss at an apartment

6/27/2019 (Permalink)

An apartment flooded.

Do you have a water loss in your apartment or apartment complex or condo? If the answer is yes then either you or your landlord can give us a call 515-986-3711. We are a 24/7 emergency mitigation company and when we receive your call we rush to the emergency call and remove the water and remove the damage and we will mitigate every apartment effected and we will also remodel the apartments to the way you like. 

At SERVPRO of Des Moines NW we are fully equipped and trained to be prepared for any job that comes across our desks. Our guys are highly trained in all areas from simple carpet cleanings to storm team jobs. 

Your business is very important to you and your family so trust the professionals who can get it done and make it "Like it never even happened."

Responding After Hours to Water Damages to a Business

12/13/2018 (Permalink)

Responding to a disaster in the middle of the night. Faster to any size disaster.

In the middle of the night SERVPRO of Des Moines NW is ready to handle any size disaster.

This locally owned business in downtown Des Moines had water damages in the middle of the night.  After we got the call we responded quickly and was able to have our emergency crew there within 2 hours. 

SERVPRO of Des Moines NW is on call 24/7.  The mitigation process in this situation involved the following:

• Obtaining a detailed assessment of the damages over the phone
• Emergency service team load up the trucks with the tools and advanced drying equipment
• Address and document the cause of loss.  In this case, a pipe froze and burst causing water damages  
• Set up a plumber to repair the plumbing
• Moved contents to a unaffected area
• Started extracting the water
• Applied antibacterial agent to all areas that had water damages
• Set up the advanced drying equipment according to IICRC standards
• Document and monitor daily until the property was brought back down to the dry standard
• Constant communication with the insurance company and property owner during the process from start to finish.

If your business suffers water damages in the middle of the night, contact SERVPRO of Des Moines NW anytime 24/7 at (515) 986-3711.

Is Your Business Ready for the Holiday Traffic

11/30/2018 (Permalink)

This shows the process of cleaning a front door mat at a auto body shop.

When someone walks into your business they want to see a clean, fresh smelling, and safe environment.  No matter what type of business you run, you only get one chance at a good first impression.

First impressions have the ability to make or break a business, and a positive experience can create long-lasting business relationships.  Making a good first impression is critical when it comes to meeting customers, pitching to potential clients, or during interviews.

Our team of trained professionals specialize in carpet cleaning and make it a personal priority to deliver the best results bringing your carpets back "Like it never even happened." 

Call today to schedule your appointment for your business.  There is still time to book before the holiday season is here!

SERVPRO of Des Moines NW also has the advanced equipment, certifications, and results to get the job done.

Call us today for your quote on cleaning at (515) 986-3711.

Water Damages in Polk County Hospital

11/28/2018 (Permalink)

This shows water damages in a hospital that was caused by a freezing pipe that burst.

When it comes to water damages in a business, getting it done fast and right is key.  Our team works quickly to respond since studies show that the first 24-48 hours are critical when it comes to extracting any standing water.  We work hard to be able to work quickly enough to save the property of the business like furniture, desks, computers, and X-Ray machines.  SERVPRO of Des Moines NW is in the business of saving property.  This is important to our customers and also the insurance company.

We take extra special care to protect items from damage while we do work, whether that is moving contents back and forth or wrapping with plastic for protection.  Our content specialists do an amazing job cleaning on a wide variety of materials and types of damage.

The experts of SERVPRO of Des Moines NW can handle whatever disaster comes your way.  Our team is ready to provide emergency services to your business 24 hours a day.

Commercial Flood Damage in your Des Moines Business

10/22/2018 (Permalink)

Equipment on hand to handle large water losses

Des Moines Business - Water Damage

There are several causes for flood damage.  It can be caused by torrential rains, flash floods, overflowing rivers, sewer back ups, and more.  Water damages to your business can lead to all sorts of problems including mold.

Our team works quickly to respond since studies show that the first 24-48 hours are critical when it comes to extracting any standing water.

After you place a call to us, our team arrives as soon as possible, with equipment needed to begin the process of extraction.  We will set up an action plan that is specific to your loss.  We also keep in contact with your insurance company handling the entire process so you can focus on your business.

The experts of SERVPRO of Des Moines NW can handle whatever disaster comes your way.  Our team is ready to provide emergency services 24 hours a day.