How to Respond When a Water Emergency Happens to You

8/5/2020 (Permalink)

Unfortunately, most Des Moines homeowners will encounter water damage at some point in time. Water damage can happen at any time, and may come from a multitude of sources, which means the homeowner will inevitably be caught by surprise.  Of course, in a situation where water is spilling out on your floors or flooding your house, it is easy to panic.

However, it is essential that you remain calm and call for professional help as soon as the damage is discovered.  Delaying your response by even an hour? or in some cases, mere minutes? can make all the difference. 

As soon as you encounter a water emergency, take the following actions:

1) Locate the water shut off.

2) Contact professionals. 

Our technicians at SERVPRO Des Moines NW are available 24 hours a day, seven days a week, to respond to your emergency.  Once we receive your call, our technicians will immediately travel to your home and assess the situation.  SERVPRO technicians are expertly trained to provide quality services and handle advanced technology specially designed to mitigate water damage. 

Specifically, our technicians use the following:

• Extractors and wet/dry vacuums to quickly remove excess water.
• Heaters and dehumidifiers to prevent mold growth.
• Anti-fungal agents to clean the floor.

For professional water damage remediation services, contact a representative of SERVPRO Des Moines NW at (515) 986-3711.  We are always available to take your call in your time of need.