Fire Damage Emergency Tips

What you can do until help arrives

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We at SERVPRO of Des Moines NW know how difficult and overwhelming it can be to go through this type of situation. We will make it to where things can go as smooth as possible, and we will go above and beyond to help ease the process. Safety is the most important and critical thing for our Customers and the technicians at SERVPRO of Des Moines NW will wait until we get the OK from the fire department. Then the Technicians at SERVPRO of Des Moines NW will start our process and start packing and sorting things out for our customer.

Have Smoke or Fire Damage? Call (515) 986-3711

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

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